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Total Customer Satisfaction has always been the most important element in our construction process. The process begins by putting our customers first. That standard is understood by every member of the RLTurner family- from Bob Turner, our Chairman, to our newest employee. Because we put you first, your project will be done correctly, safely, on time, on budget and beyond your expectations. Our business standards are high because the standards of our employees are high.
Following are quotes from a few of the many customers we have served over the past 32 years. Their comments tell our story far better than we can. We are sure that words like ‘professionalism’, ‘excitement’, ‘concern’, ‘on time’, ‘honest’, ‘success’, ‘quality work’, and ‘respect’ will stand out. They should, because we work hard to be known for those qualities.
ADVANCED MANUFACTURING
“I take this occasion to commend you, your working associates and the ownership of RLTurner for the professional talents and caring considerations you have reflected toward this very important venture for the City of Rensselaer. It was remarked several times within our areas of management how efficient, competent, easy to understand and work with RLTurner had been. We were elated with your selection again, and as expected, you repeatedly presented an understanding and honest concept in completing your assigned tasks.”
-Herbert H. Arihood, Mayor, City of Rensselaer
"The fact that you were able to complete all of the projects and meet every milestone is a credit to your workforce. The project planning was very good and the ability to adapt to changing conditions and priorities was even better. It seemed like every time an issue or concern would arise your project manager would either already be working on it or have it solved.”
-Michael Aronson, Manager, Facilities Services, Raytheon Systems Company
BIOTECHNOLOGY
“The building you built for us is beautiful. You did a great job! Everyone at your company should be proud of this project! We certainly are! Thank you for everything.”
-Jerry Arthur, President, Cook Pharmica
“Cook Imaging developed an extremely close relationship with RLTurner during this period. RLTurner consistently performed quality work that was accomplished through a very high level of cooperation between the two companies during all phases of construction. Jobs were completed on budget and on schedule.”
-Dave McCarty, Director of Public Relations, Cook Incorporated
COMMERCIAL
“...Thank you and your organization for the outstanding facility that you have constructed for Pulte Homes/Del Webb in our community of Britton Falls. Your team of managers, field personnel and vendor-partners had truly delivered a World Class facility for our homeowners. Your balance between a fair price, excellent service and a timely delivery has honestly made this a facility that we have not only enjoyed being a part of, but will continue to be proud of as we present it to current and new homeowners alike.”
-Matthew D. Lohmeyer, Director of Land Development, Pulte Homes of IN, LLC
“We feel fortunate to be associated with RLTurner in Zionsville. The Old National Bank building stands as an example of your company’s expertise. I really appreciate your prompt response when we experience a problem with the building. Not only do you see to it that the work is done, you follow up to make sure it is done correctly. This goes above and beyond customer service. This is what makes you stand out from all of the rest.”
-Regina Laux, Vice President, Personal Banking, Old National Bank
EDUCATIONAL
“It has been my pleasure to work with the people from RLTurner on to building projects at Noblesville schools. There is no doubt that these folks are committed to their mission of delivering exactly what we wanted. They do this by taking the lead in all aspects of a construction project. They are responsive and focused on the satisfaction of their customers. The thing that is so impressive to me about everyone that I have dealt with from RLTurner is their commitment to listening and building relationships. They are not just building a school, they are building our school and they are committed to making sure that everything is just the way we want it.”
-John F. Atha, Assistant Superintendent, Noblesville Schools
“I want to take this opportunity to express my appreciation to RL Turner, the General Contractor for our new Science Center. I was part of the construction team from the selection of RL Turner to the building dedication. I have been favorably impressed in our experiences. I certainly would recommend RLTurner as a General Contractor to another group making a selection of contractors.”
-Jack A. Gochenaur, CFO/Treasurer, Manchester College
MEDICAL
“I appreciated the extra effort put forth in meeting the Midwest Toxicology expansion completion date. The tenant was very happy, and tenant satisfaction is ultimately the most important thing to all of us.”
-Linda Meredith, Midwest Toxicology
“I wanted to compliment your crew on their professionalism and the quality of their work.”
-Diane M. McGregor, Administration Coordinator, Operating Room Services,
Methodist Health Group, Inc.
RELIGIOUS
“...as New Joy has looked forward to building our church building for years, we have been eager to work with people that would be diligent, trustworthy, of strong character, and having deep expertise in their fields. With RLTurner, we’ve discovered that our wishes have come true, and our expectations have been exceeded!”
-Connie Thompson, Pastor, New Joy Lutheran Church
“…we continue to experience wonder, awe, and excitement. You and your folks have certainly provided us with an outstanding facility. You have every reason to be proud. As wonderful as the building is, you and your people made the process exceptional. Folks continually say how wonderful it has been to work with you on this project.”
-Matthew L. Scholl, Pastor, Zionsville United Methodist Church |